Frequently Asked Questions

What materials are the masks made from?

100% new cotton and linen. I pre washed them to ensure no further shrinking. New elastic. New knit fabric to hold mask in place around the ears.

Are the masks washable?

Yes, hand wash for best results.

Temperature: Hot or boiling water, steaming, hot dishwasher setting + dishwasher drying setting. Please take good care to NOT kink the nose wire in the process!

Mask filter options?

Please choose a filter which makes you feel comfortable and safe and relates to the recommendations of your national and local health officials.

Ear loop adjustment & replacement?

Pull the elastic out of the channel, knot, sew or staple to new measurements. Pull connective spot back into the channel.

How much is shipping?

Shipping will be through The United States Postal Service as follows:

2 Day Select Shipping with Tracking:

1-8 Masks = $5.25
9-20 Masks = $7.65
21-50 Masks = $13.20

Returns & Replacements

Because items are made to order or one of a kind and because we have a public health crisis, I do not accept returns.

If an item has an issue of some kind, I will be happy to fix it! Please make sure you carefully read the item’s description,  I care deeply about my client satisfaction and will work with you if there is a problem!

Canceling an order
Once your order is placed, I get to work immediately. Please note that unless you contact me almost immediately, I cannot cancel an order once it has been placed because of the work that starts being committed almost as soon as I receive it. Please don’t order unless you are certain you want to proceed.

Illustration used with kind permission, Illustrator & storyteller from Thailand. Based in London, UK
faanpeeti.com